Shipping policy
Shipping & Digital Delivery Policy
Thank you for shopping with Willow & The Owl.
Digital Products Only
All products currently available from Willow & The Owl are digital PDF sewing patterns. No physical items will be shipped, and no shipping fees apply.
Instant Digital Delivery
Once your payment has been successfully processed, your purchased sewing patterns will be available for download.
You will also receive an email containing a link to download your purchased files.
Accessing Your Patterns
Our sewing patterns are supplied as digital PDF files. You will need a suitable PDF reader to open and view your patterns.
For best printing results, please follow the printing instructions included with your purchased pattern.
Download Assistance
If you have trouble accessing or downloading your purchase, please check your spam or junk email folder first.
If you still need assistance, we're always happy to help.
Please contact us at:
Happy sewing!
Kylie
Willow & The Owl